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Our conversational AI Voicebot is powered by artificial intelligence that is designed to interact with users through voice commands. It automates the calls and understands the caller’s intent to chat like a human.
A Conversational AI Voicebot is an Artificial intelligence-powered software that handles both inbound and outbound calls efficiently. It is designed to interact with users through voice commands and speech recognition.
Callers don’t have to listen to IVRs and press numbers, the voicebot understands and interprets the customer intent and responds to them accordingly.
Say goodbye to the long wait time, our AI voicebot handles simultaneous conversations.
Reduce the workload of your contact center by up to 60% and improve the services with automation.
No worry about hiring more agents, AI Voicebot handles large volumes of calls efficiently.
Contact center AI voicebot automates the inbound & outbound calls. Self-service customer queries save agent’s time.
Voicebot uses speech-to-text algorithms, comprehending user speech by converting it into understandable text.
AI voicebot uses NLP to understand the meaning of the text generated by the speech-to-text algorithm.
The dialogue management module understands context of the conversation to respond in a way that makes sense.
We help improve website content so visitors clearly understand how it relates to their search
We select themed keywords based on user-intent to solidify rankings based on what users searches
We help improve website content so visitors clearly understand how it relates to their search
Identify the emotional tone behind a text whether they are positive, negative, or natural with botdialer’s voicebot accurate sentiment analysis. Know your customers' feelings about your service with this feature.
Capture and interpret customer interactions in real-time. With ASR, our AI voice bot can accurately understand customer requests, which means that it can respond more quickly and fulfill more requests.
With our conversational AI voicebot, you can improve the accessibility for non-native speakers. Automatically identifying the user language, so that the voicebot can switch to the user's spoken language appropriately.
Interacts with users by providing options through voice commands and responding to user input. With this technology, devices can interact and respond to human questions in natural language.
Instantly transcribe voice messages within emails, eliminating the need for manual transcription efforts. Our advanced voice recognition technology ensures accurate transcriptions, maintaining the integrity of your messages.
Reduce wait time, increase first contact resolution rates, and increase customer satisfaction by directing incoming calls to the appropriate agent when needed with smart routing.
Botdialer easily integrate with your favorite CRM or existing software to provide exceptional voice experiences.
Voicebot is a specific type of conversational AI that uses voice commands and speech recognition, while conversational AI is a broader term that encompasses various forms of natural language-based interfaces.
Voicebots can be used in a wide variety of applications and industries, including:
Customer service: Voicebots can be used to provide customer service by answering frequently asked questions, helping customers with issues, or even processing orders.
Healthcare: Provide medical information and assistance, such as helping patients track their symptoms or medication schedules with Voice bot.
Banking and finance: Voicebots are beneficial to assist with account information, transactions, and other financial tasks.
Insurance: A conversational AI voicebot for insurance can assist customers with tasks such as answering policy questions, providing claim updates, and guiding them through the process of filing a claim.
These are just a few examples of the many ways that voicebots can be used to improve user experience and automate tasks.
Conversational AI is a subfield of artificial intelligence that focuses on the development of systems and technologies that enable natural and human-like communication between computers and humans. These systems use techniques such as natural language processing (NLP) and machine learning to understand and respond to human input in a way that mimics human conversation.
A callbot, talkbot, and voicebot are all types of conversational AI.
Callbot: A Callbot is an AI-powered system that can make and receive phone calls.
Talkbot: A talkbot is a chatbot that can have a conversation with a human user through text-based messaging.
Voicebot: A voicebot is a conversational agent that uses voice recognition and synthesis to interact with users through spoken language.
All three types of bots are used to automate customer service, provide information, and perform other tasks.
Intelligent AI voicebot automates outbound calls and identifies high-intent leads by communicating naturally. It asks a set of pre-qualified questions to decide whether the lead is qualified or not. As well as you can make 1000 plus AI outbound calls automatically.
Chatbots and voicebots are both types of conversational AI that are designed to interact with users through natural language. However, they differ in the way they interact with users.
Chatbots are text-based conversational AI, typically using a chat interface such as a messaging platform, a website, or a mobile app. They allow users to type in their requests and receive text-based responses.
Voicebots are voice-based conversational AI, typically using speech recognition and text-to-speech technology. They allow users to speak their requests and receive spoken responses.
Automatic speech recognition (ASR) is a technology that uses artificial intelligence and machine learning algorithms to convert spoken words into written text. NLP and ML technologies allow it to understand and respond to user input more accurately and effectively than other systems.
Conversational voicebots improve the efficiency and effectiveness of customer service. They can interact with customers through natural language and voice commands, providing quick and accurate responses to customer inquiries.