ASR (Automatic Speech Recognition)
Automatic Speech Recognition
Botdialer Automatic Speech Recognition, converts spoken words into accurate, written text, and give customer more natural interaction.
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overview
What is Automatic Speech Recognition System
Automatic Speech Recognition (ASR) is a technology that converts spoken language into written text. It’s a type of software that uses algorithms and machine learning to recognize and transcribe spoken words into a textual format. It transforms the wave files of sound into text.Top of Form
In order to comprehend and extract important information, such as sentiment and intentions, this text is supplied to the NLP/NLU. It understands the phrases and captures real conversations between humans and machines.
our services
Improve your CX with
Accurate Speech Recognition System
Increase First Call Resolution
Increase first call resolution by reducing 50% wait time and responding to customers quickly. When it comes to improving customer service, automatic speech recognition technology is one of the best ways to do it.
Handle Customer Queries Efficiently
Handle customer queries quickly with us. It will be able to deliver more accurate and relevant answers by utilizing automatic speech recognition technology. Solve more customer issues and provide optimal solutions with automated calls.
Detect Speech accurately
Customer voices are properly recognized by Botdialer's automatic speech recognition. The speech bot can recognize when clients ask certain inquiries when ASR is turned on. Depending on the question's context, it can then answer accordingly.
Enable Customers Self Service
Voice-enabled IVR systems handle customer inquiries and perform transactions without the need for human assistance. However, it is important to make sure that the system is easy to use and provides clear instructions.
Improve User Experience
Ai Automatic speech recognition improves customer experience by cutting down on time spent listening and waiting. ASR can help you capture and interpret customer interactions in real-time.
Reduce Agent Workload
Customers will be able to communicate with the automated system more naturally with automatic speech recognition. It lowers the agent’s workload by handling calls automatically. So, Agents can focus on greater problems that may occur.
our Benefits
High Response Rate with
ASR Incredible Features
Multi-Lingual Support
Ai automated speech recognition can support multiple languages and dialects. It enables users to interact with the system in their preferred language.
Customized Result
In an Automatic speech recognition system, speech analysis results are displayed in Intervals throughout dictation. Increase accuracy by using the ASR model which is designed for specific requirements.
Powerful Algorithm
Based on the powerful algorithm, ASR improves the system's robustness through accurate responses. It delivers industry-leading recognition accuracy and efficiency in diverse scenarios.
Large Context
Add possible variants to answer customer queries and make their experience remarkable. Large context improves recognition as well as keeps the conversation natural.
What They Say
About Our Company?
Cristian Torres
DesignerTaylor Green
Client of CompanyEmilia Clarke
ManagerCristian Torres
DesignerTaylor Green
Client of CompanyEmilia Clarke
Manager
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CRM INTEGRATIONS
Grow your Business
with Perfect Integration
Botdialer easily integrate with your favorite CRM or existing software to provide exceptional voice experiences.