Predictive Dialer
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overview
What is a Predictive Dialer
A predictive dialer is an outbound dialing system that is fully automated. Botdialer’s predictive dialer automatically dials multiple numbers simultaneously and responds to their queries accordingly. Moreover, if a call requires human intervention, it seamlessly transfers the call to an available agent. However, customers receive the best possible support.
our Benefits
Why Predictive Dialer is the
Right Choice for Your Business
Higher Agent Productivity
Handle repetitive tasks with self-service automation and agents have more time to focus on complex interactions.
Data Security & Protection
Your campaigns are kept safe and secure by cutting-edge data security and protection.
100% Cloud Based
A fully cloud-based dialer that operates anywhere with just a stable internet connection.
Multiple Campaign Management
Efficiently manage multiple campaigns with a predictive dialer for better outreach and engagement.
how it works
Step-by-step Workflow of
Predictive Dialer
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Develop an auto-dialing campaign that aligns with your needs and goals.
Upload your contact list or import your desired contact numbers for better customer targeting.
Ensure your agent is ready, then click start to launch your campaign.
Onsite Optimization
We help improve website content so visitors clearly understand how it relates to their search
Keyword Research
We select themed keywords based on user-intent to solidify rankings based on what users searches
Link Building
We help improve website content so visitors clearly understand how it relates to their search
features
An Intuitive Predictive Dialer
with Thoughtful Features
Agent Statusboard
Keeps your managers up to date with current stats, agent sales, and talk time. Moreover, they monitor the whole business situation with agent statusboard.
Display Local Caller ID
Local Caller ID enhances customer response & builds trust by displaying calls from their area. Maintain a local presence regardless of your physical location.
TPS/DNC Filtering
The call center face issues when dialing TPS numbers. Predictive dialer's TPS/DNC filtering prevents calls to restricted numbers, ensuring compliance and efficient outreach.
Web Phone
Make web-to-web or web-to-phone calls on any internet-connected device with a web phone. Botdialer web phone is secure and transmits your voice over VoIP within seconds.
Internal Chat
Botdialer provides the best chat software, ensuring continuous agent connection and real-time awareness. Get your work updates and tasks from anywhere with this feature.
Recording Portal
Record your calls for quality purposes. With our automatically recording portal, calls are recorded when connected to customers.
ACTIVE CLIENTS
PROJECTS DONE
TEAM ADVISORS
GLORIOUS YEARS
What They Say
About Our Company?
Cristian Torres
DesignerTaylor Green
Client of CompanyEmilia Clarke
ManagerCristian Torres
DesignerTaylor Green
Client of CompanyEmilia Clarke
Manager
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CRM INTEGRATIONS
Grow your Business
with Perfect Integration
Botdialer easily integrate with your favorite CRM or existing software to provide exceptional voice experiences.
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faq
Frequently Asked
Questions
A predictive dialer is an automated calling system that uses algorithms to predict agent availability and dials multiple numbers simultaneously to connect agents with live calls.
Predictive dialers use historical call data to predict when agents will be available, optimizing call pacing and minimizing idle time, leading to increased call efficiency.
Predictive dialers enhance agent productivity by reducing downtime, improving call connections, and streamlining call campaigns for higher overall efficiency.
Yes, many predictive dialers come equipped with DNC filtering features to ensure compliance with regulations and avoid calling restricted numbers.
Common features include predictive algorithms, call monitoring, call recording, call scripting, reporting and analytics, agent performance tracking, and CRM integration.
Due to their high productivity and effective use of agent time, call centers deploy hosted predictive dialers. They can also be used for several campaigns at once and are quick and efficient.
Predictive dialers are legal, but TCPA laws must be followed. TCPA laws authorize the use of a predictive dialer—but only when dialing legal numbers. Be careful not to call a number that has already been added to the Do Not Call List.
The cloud-based predictive dialer doesn't need to be installed on the customer's premises. Without paying any extra fees or annual contracts, you may produce excellent outcomes with ease by utilizing a predictive dialer.