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Leading Hosted Dialer

Double your Sales Conversions with Predictive Dialer

Botdialer’s predictive dialer is the fastest outbound dialer. It combines the capabilities of an automated bot and a predictive dialer to optimize the efficiency and productivity of calling campaigns.

How It Works
Double your Sales Conversions with Predictive Dialer 2000x2100

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overview

What is a Predictive Dialer

A predictive dialer is an outbound dialing system that is fully automated. Botdialer’s predictive dialer automatically dials multiple numbers simultaneously and responds to their queries accordingly. Moreover, if a call requires human intervention, it seamlessly transfers the call to an available agent. However, customers receive the best possible support.

our Benefits

Why Predictive Dialer is the
Right Choice for Your Business

Higher Agent Productivity
Higher Agent Productivity

Handle repetitive tasks with self-service automation and agents have more time to focus on complex interactions.

Data Security & Protection
Data Security & Protection

Your campaigns are kept safe and secure by cutting-edge data security and protection.

100% Cloud Based
100% Cloud Based

A fully cloud-based dialer that operates anywhere with just a stable internet connection.

Multiple Campaign Management
Multiple Campaign Management

Efficiently manage multiple campaigns with a predictive dialer for better outreach and engagement.

how it works

Step-by-step Workflow of
Predictive Dialer


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01
Create Campaign

Develop an auto-dialing campaign that aligns with your needs and goals.

02
Add Phonebook

Upload your contact list or import your desired contact numbers for better customer targeting.

03
Start Dialing

Ensure your agent is ready, then click start to launch your campaign.

01
Onsite Optimization

We help improve website content so visitors clearly understand how it relates to their search

02
Keyword Research

We select themed keywords based on user-intent to solidify rankings based on what users searches

03
Link Building

We help improve website content so visitors clearly understand how it relates to their search

features

An Intuitive Predictive Dialer
with Thoughtful Features

Agent Statusboard
Agent Statusboard

Keeps your managers up to date with current stats, agent sales, and talk time. Moreover, they monitor the whole business situation with agent statusboard.

Display Local Caller ID
Display Local Caller ID

Local Caller ID enhances customer response & builds trust by displaying calls from their area. Maintain a local presence regardless of your physical location.

TPS-DNC Filtering
TPS/DNC Filtering

The call center face issues when dialing TPS numbers. Predictive dialer's TPS/DNC filtering prevents calls to restricted numbers, ensuring compliance and efficient outreach.

Web Phone
Web Phone

Make web-to-web or web-to-phone calls on any internet-connected device with a web phone. Botdialer web phone is secure and transmits your voice over VoIP within seconds.

Internal Chat
Internal Chat

Botdialer provides the best chat software, ensuring continuous agent connection and real-time awareness. Get your work updates and tasks from anywhere with this feature.

Recording Portal
Recording Portal

Record your calls for quality purposes. With our automatically recording portal, calls are recorded when connected to customers.

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PROJECTS DONE
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What They Say
About Our Company?

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CRM INTEGRATIONS

Grow your Business
with Perfect Integration

Botdialer easily integrate with your favorite CRM or existing software to provide exceptional voice experiences.


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faq

Frequently Asked
Questions

What is a predictive dialer?

A predictive dialer is an automated calling system that uses algorithms to predict agent availability and dials multiple numbers simultaneously to connect agents with live calls.

How does a predictive dialer work?

Predictive dialers use historical call data to predict when agents will be available, optimizing call pacing and minimizing idle time, leading to increased call efficiency.

What are the benefits of using a predictive dialer?

Predictive dialers enhance agent productivity by reducing downtime, improving call connections, and streamlining call campaigns for higher overall efficiency.

Can predictive dialers filter out DNC numbers?

Yes, many predictive dialers come equipped with DNC filtering features to ensure compliance with regulations and avoid calling restricted numbers.

What are the key features of a predictive dialer?

Common features include predictive algorithms, call monitoring, call recording, call scripting, reporting and analytics, agent performance tracking, and CRM integration.

Why do call centers use Predictive dialers?

Due to their high productivity and effective use of agent time, call centers deploy hosted predictive dialers. They can also be used for several campaigns at once and are quick and efficient.

Are predictive dialers legal or illegal?

Predictive dialers are legal, but TCPA laws must be followed. TCPA laws authorize the use of a predictive dialer—but only when dialing legal numbers. Be careful not to call a number that has already been added to the Do Not Call List.

How much predictive dialer cost?

The cloud-based predictive dialer doesn't need to be installed on the customer's premises.  Without paying any extra fees or annual contracts, you may produce excellent outcomes with ease by utilizing a predictive dialer.